Returns & Exchanges
At Lanolips, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your unopened products within 30 days of delivery for a full refund.
Check Eligibility
Ensure your items are unused, unopened, and in their original packaging to qualify for a return or exchange.
Contact Support
Email our customer care team with your order number and reason for return to receive a prepaid shipping label and authorization form.
Pack and Ship
Securely pack your items into the original shipping box, include the return form, and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing